Shipping Policy

All orders are processed and dispatched within 1–2 business days after successful order confirmation. During product launches, sales, public holidays, or unexpected operational delays, processing times may be slightly extended. We always strive to dispatch every order as quickly as possible.

Currently, WESTOLD ships across India.

We are working towards offering international shipping in the future.

We offer FREE Shipping across India on all orders.

No minimum order value is required to qualify for free shipping.

Cash on Delivery is available across most serviceable locations in India. To ensure smooth delivery, our team may contact customers for order confirmation before dispatching COD orders.

WESTOLD reserves the right to cancel unconfirmed COD orders if the customer cannot be reached.

After dispatch, orders are typically delivered within 3–7 business days, depending on the destination. Delivery timelines may vary due to:

• Weather conditions
• Public holidays
• Natural disruptions
• Courier partner delays
• Remote location serviceability

While we work closely with our courier partners, delivery timelines are estimates and cannot be guaranteed.

Once your order has been shipped, tracking details will be shared via WhatsApp and/or Email. You can use the tracking information to monitor your shipment status in real time.

Customers are responsible for providing accurate shipping information during checkout. WESTOLD is not responsible for delays or failed deliveries caused by:

• Incorrect address details
• Incomplete contact information
• Customer unavailability during delivery attempts

If an order is returned to us due to failed delivery attempts or incorrect information, our support team will assist with re-shipping the order.

Although we aim to deliver every order within the estimated timeframe, unforeseen circumstances may occasionally cause delays. We appreciate your patience and understanding in such situations.

If you receive a damaged, defective, or incorrect product, please contact our support team within 48 hours of delivery with clear photos and order details. Our team will review the issue and provide a suitable resolution as quickly as possible.

• Website: westold.in
• Email: westold.official@gmail.com
• Instagram: @westold.in