Privacy Policy

When you visit our website or place an order, we may collect:

Personal Information

• Full Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Payment Information (processed securely through our payment partners)

Non-Personal Information

We may also automatically collect your IP address, browser type, device information, pages viewed, time spent on the website, and general browsing activity. This helps us improve website performance and ensure security.

We collect and use your information to:

• Process and fulfill your orders
• Deliver products to your address
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and shopping experience
• Prevent fraud and unauthorized activities
• Comply with legal obligations

Payments made on WESTOLD are processed through secure third-party payment providers such as PhonePe Payment Gateway.

WESTOLD does not store your complete card, UPI, or banking information on its servers.

WESTOLD uses cookies and similar technologies to help:

• Keep products in your shopping cart
• Maintain account login sessions
• Remember customer preferences
• Improve website performance and functionality

You may choose to disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.

If you create an account on our website, we may store your account information to make future purchases faster and more convenient. You are responsible for maintaining the confidentiality of your account credentials.

Customers may voluntarily submit product reviews on our website. By posting a review, you grant WESTOLD the right to display the review publicly on the website.

We reserve the right to remove inappropriate, misleading, or offensive content.

WESTOLD does not sell, rent, or trade your personal information to third parties. We may share information only when necessary with:

• Payment service providers
• Shipping and delivery partners
• Government authorities when legally required

These parties receive only the information necessary to perform their services.

We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration. While we strive to protect your information, no method of electronic transmission or storage is completely secure. Absolute security cannot be guaranteed.

We retain customer information only for as long as necessary to:

• Fulfill orders
• Provide customer support
• Meet legal, accounting, and tax requirements

You may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information where legally permitted

For such requests, please contact us using the details below.

Our website may contain links to third-party websites. WESTOLD is not responsible for the privacy practices or content of those external websites. We encourage users to review the privacy policies of any third-party sites they visit.

WESTOLD reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with the updated revision date. Continued use of the website after such changes constitutes acceptance of the updated Privacy Policy.

• Website: westold.in
• Email: westold.official@gmail.com
• Instagram: @westold.in